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What are the delivery charges ?

Delivery charge varies as per the location. We are offering shipping charges as free.


Why does the delivery date not correspond to the delivery timeline of X-Y business days ?

It is possible that our production team or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.


What is the estimated delivery time ?

We ship the items within the time specified on the product page if it is not the custom made product. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:

  • 1. The customization of frames may vary as per the order
  • 2. The destination to which you want the order shipped to


Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on ?

While you select an item and proceed for billing you can view the invoice which gives the detailed prices including Indian Government taxes as per the law.Delivery charges are not hidden charges and are charged (if at all) extra depending on the order.


Why does the estimated delivery time vary for each seller ?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, customization of product, your shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.


Seller does not/cannot ship to my area. Why ?

Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • 1. Whether the Seller ships to your location
  • 2. Legal restrictions, if any, in shipping particular products to your location
  • 3. The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.


Why is the COD option not offered in my location ?

Currently we do not have COD option.


I need to return an item, how can i process ?

You can contact us at our and they will be guiding for the procedures.


Does Elegantarts deliver internationally ?

As of now, doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards, net banking, but please ensure the delivery address is in India.